Frequently Asked Questions
Everything you need to know about your signature scent journey.
Are your fragrances 100% authentic?
Yes, we guarantee that all products sold on Fragrance World are 100% authentic originals from the official designers. We do not sell knock-offs or imitations.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and humidity. Avoid keeping them in bathrooms where temperature fluctuations occur.
What is your return policy for opened bottles?
Due to hygiene and safety standards, we can only accept returns on unopened and sealed packaging within 30 days of purchase. We recommend trying a sample size if you are unsure of a scent.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination, usually ranging from 7-14 business days.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to customs fees and import duties depending on your local regulations.
What is the difference between Eau de Parfum and Eau de Toilette?
The main difference is the concentration of fragrance oil. Eau de Parfum (EDP) typically contains 15-20% oil and lasts 6-8 hours, while Eau de Toilette (EDT) contains 5-15% and lasts 4-6 hours.